Frequently Asked Questions

Everything you need to know about our high-performance hardware and services.

What is the typical shipping time for orders?

Standard shipping usually takes 3-5 business days within the continental US. International delivery times vary by location but typically range from 7-14 business days.

Do your electronics come with a warranty?

Yes, all Wallhack hardware includes a 12-month limited warranty covering manufacturing defects and technical malfunctions under normal use.

What is your return policy for opened items?

We offer a 30-day return window. If the item is opened, it must be returned in its original packaging with all accessories to be eligible for a full refund minus a 15% restocking fee.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products compatible with both PC and consoles?

Most of our peripherals are plug-and-play for PC and Mac. Console compatibility varies by model; please check the 'Technical Specifications' section on the specific product page.

How can I track my package after it ships?

Once your order is processed, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery status.